Telephone Discussion and General Advice Service
A Care Adviser will call you at a pre-arranged time to discuss your situation. They will listen to your concerns and discuss any difficulties you may have regarding care. They will then send you relevant information which will act as a useful first step in helping you resolve your care issues and research appropriate care.
Telephone Consultation, Care Advice and Care Search
Book a telephone consultation with a Care Adviser for a time convenient to you. Your Care Adviser will listen to your needs and wishes and will discuss your situation in detail. They will then use CARE’s extensive knowledge of care providers to send you a report on the most ideal services. This might be a short-list of home carers or vacancies in care homes, with costs and inspection reports. Your Care Adviser will remain available for further follow up, advice and reporting, until you have found the best answer.
Care Visit and Search
Home Visit, Care Advice and Care Search
Book a meeting with a Care Adviser at a location and time convenient to you. Families usually prefer this when the person requiring care is more able to take an active part in planning their own care. This meeting can often help unlock new ideas and resolve any different views that a family may have. Following the discussion, your Care Adviser will use CARE’s extensive knowledge of care providers to send you a report on the most ideal services, as per our Search service, and will remain available for further follow up, advice and reporting, until you have found the best answer.
Care Visit and Accompaniment
Visit, Care Advice and Care Search plus personalised vetting of suitable vacancies
This service incorporates the complete range of CARE’s services described above with the additional benefit of accompanied visits to view care homes or interview home carers. This service is particularly helpful to clients who feel reassured by the presence of an experienced Care Adviser when meeting care providers. It is also especially useful for busy clients who have difficulty finding time to view all the options or for people returning from abroad.
Care Assessment and Monitoring
Care Assessment and Review
The Care Adviser will visit to carry out a detailed care or nursing assessment and then provide a full written report with recommendations regarding current and future care needs. Your Care Adviser will re-visit after 3 months and review how your loved one is settling in and offer a letter of recommendations if needed.
Care assessment annual Review
The Care Adviser will revisit your loved one in their care placement. They will review their care needs and prepare an update letter with any further recommendations they believe would be beneficial. We suggest this be carried out on an annual basis.
Our services are always tailored to peoples' needs and wishes. In addition we are always happy to discuss a specific plan, more suitable for a client's particular needs.
CARE is experienced in adding value to healthcare plans, tailoring our service to provide much needed practical and emotional help and advice about all aspects of care.
This service helps families with vulnerable relatives, and older people themselves, resolve their care issues as smoothly and calmly as possible, saving time, money and stress.